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We respect and protect your privacy. The purpose of this policy statement is to fully share with you how we handle information about you. What information do we collect, and how is it used?
Non-Personally Identifiable Information. When you visit the site, we collect some basic information that does not identify individual users. This includes which pages are visited, types of products purchased, and any feedback from our visitors. We then aggregate this information with other pieces of information to improve our site and make your experience on the site as valuable and efficient as possible. Our site uses cookies to speed navigation, keep track of items, and provide you with custom-tailored content. We also use cookies to remember some of the information you've given us so you don't have to reenter it each time you visit the site. By showing us how and when shoppers use the site, cookies also help us see which areas are popular and which are not. Many improvements and updates to the site are based on data such as total number of visitors and pages viewed. Most browsers are initially set to accept cookies. If your browser is set to refuse cookies, you will not be able to use the online order form. If you do not wish to enable cookies but would like to order wine, please call (877) 329-3266 or email us at service@ffcpresents.com. Personal Information Given When Ordering. If you purchase an item online from Francis Ford Coppola Presents, LLC, you provide us with the following information:
- First and last name
- Billing address
- Shipping address(es)
- Email address
- Phone number
- Credit card account number
- Names of items you purchase from us
- Messages you include in gift messages
- Verification of your age being over 21, where applicable
- We fulfill your order based on this information.
- We share your information with certain business partners in order to fill your order and to ensure that we are compliant with wine direct shipping laws.
- We provide you with information about your order (such as, whether your order has been received, processed, or shipped).
- If you do not opt out, we will periodically contact you via email with news and special offers.
- We ask for your phone number in the event that our customer service representatives need to contact you and cannot reach you by email. We save the information about products you purchased to provide you with the best possible customer service and the most up-to-date information about your order.
- Credit card information is used to bill you for products you have ordered.
We share your information only within the Francis Ford Coppola Presents, LLC and its affiliates. We do not sell, rent, or share any portion of our customer database to third parties. Also, if you purchase wine through our online store or become a member and receive wine shipments, your information will be shared with our business partners for the purpose of shipping and filling orders and to ensure that we are compliant with the direct shipping laws in each state. Credit Card Processing and Security
Our online store uses encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for security. Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn't accessible from the Internet. Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone at (877)329-3266. How do I change, update, or correct personally identifiable information about myself?
If at any time you would like to change any information about you on the Mailing List or you prefer not to receive any of our emails, please contact us at service@ffcpresents.com or (877)329-3266 or update your information online. If you would to change information about you in the Wine Club or suspend or discontinue your membership in the Wine Club, please see the Wine Club FAQ. How do we protect people under 21 years of age?
Minors are restricted from using the alcohol related portion of our sites. We do not knowingly collect any personal information from minors, and we take steps to ensure that minors cannot purchase or receive alcoholic beverages from us. One of these steps is the fact that any of our shipments that contain alcoholic beverages are sent with an "Adult Signature Required" sticker on them, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. You must be 21 years of age to order or receive alcoholic beverages from us. Additionally, we suggest that parents get involved with their children's access to the Internet and our site to ensure that their child's privacy is well protected. Other
By using this site, you consent to the collection and use of your information by Francis Ford Coppola Presents, LLC and its affiliates as described in this policy. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to release information about members who we believe are in violation of our content guidelines. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful. We welcome comments and questions. Please contact info@ffcpresents.com. The date of this Privacy and Security Policy is September 22, 2006. We may update this policy from time to time; please check this page periodically for changes. By using this site, you signify your agreement to this Privacy and Security Policy.
